Returns & Exchanges

At Rella, we want you to love your purchase, but if you are not completely satisfied, we offer free returns on all unworn items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Pack Your Items

Securely place the items in their original packaging and attach the prepaid shipping label to the outside of the box.

4

Drop Off and Track

Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing